Distance Sales Contract

SELLER:

Legal name: GokTwins Tech

Address: Tahtakale Mah. Sardunya Sk. No: 7/6 İç Kapı No: 33 Avcılar, İstanbul

Tax office / Tax number: Başakşehir / 7670863596

E-mail: iletisim@emlakbase.com

Website: https://www.emlakbase.com

BUYER: The agency whose billing details are entered at the payment step, and the authorized person acting on behalf of that agency. The Buyer's full name/legal name, address, e-mail, phone and tax/identity number are recorded during payment and form an integral part of this contract.

The subject of this contract is to determine the rights and obligations of the parties, in accordance with Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, regarding the sale and performance of the EmlakBase subscription service ordered electronically by the Buyer on the Seller's website www.emlakbase.com.

The Buyer orders the plan and billing period (monthly/annual) selected at the payment step. Current prices as of the contract date (list price excluding VAT and, in parentheses, the total including all taxes):

Basic: 1,999 TL + 20% VAT per month (2,398.80 TL including VAT), 19,990 TL + 20% VAT per year (23,988 TL including VAT); up to 1 user.

Pro: 6,999 TL + 20% VAT per month (8,398.80 TL including VAT), 69,990 TL + 20% VAT per year (83,988 TL including VAT); up to 5 users.

Pro+: 12,999 TL + 20% VAT per month (15,598.80 TL including VAT), 129,990 TL + 20% VAT per year (155,988 TL including VAT); up to 15 users.

Max: 24,999 TL + 20% VAT per month (29,998.80 TL including VAT), 249,990 TL + 20% VAT per year (299,988 TL including VAT); unlimited users.

For annual payment, the price of 10 months is charged for 12 months of use. For card payments, the price is collected through the iyzico infrastructure and renews automatically at the start of each period.

Bank transfer (Havale/EFT): Where this option is offered at the payment step, the Buyer may send the price to the bank account specified by the Seller, writing the reference code provided to them in the description field. In this case, the service is activated once the payment reaches the Seller's account, the invoice is sent to the Buyer's e-mail address, and renewal is not automatic; the price for the next period is paid in the same way before the end of the current period.

Free trial: A Buyer subscribing for the first time is granted a 30-day free trial (or the remaining period, if subscribing after registration). The trial starts upon card verification (1 TL is charged and refunded), and no fee is charged during this period. At the end of the trial, the period price of the selected plan is automatically charged to the registered card; the Buyer is reminded at least 3 days before the first charge. If the Buyer cancels before the trial ends, no fee is charged.

The service becomes available in the Buyer's panel account immediately and without interruption upon confirmation of the payment or (for the free trial) the card verification. The service is provided over the internet; apart from planned maintenance, the Seller exercises reasonable care for the continuity of the service, and maintenance and outages are announced in advance whenever possible.

Plan upgrades are applied immediately and the price of the new plan is charged at that moment. Downgrades and cancellations take effect at the end of the prepaid period. During the free trial, plan changes are applied immediately and free of charge; cancellation takes effect at the end of the trial.

By completing the payment or card verification, the Buyer acknowledges that they have expressly consented to the immediate start of performance of the digital service and that, pursuant to Article 15(1)(ğ) of the Distance Contracts Regulation, they have no right of withdrawal. No fee arises for a cancellation made during the free trial.

The Buyer may cancel the subscription at any time from the panel; the cancellation takes effect at the end of the period, and fees paid for the period are not refunded. In the event of continuous service unavailability exceeding 72 hours that is attributable to the Seller, the Buyer may request a proportional discount.

For each charge, an e-archive invoice is issued with the billing details provided by the Buyer and sent to the Buyer's registered e-mail address. The Buyer is responsible for the accuracy of the billing details, which can be updated from the panel.

The Buyer agrees not to share their account and password with third parties; that they are responsible for the listing, customer and contract data they enter into the platform and for the related legal obligations (the Regulation on Real Estate Trade, KVKK, etc.); and that they will not use the service for unlawful purposes. The Terms of Use (www.emlakbase.com/terms) are an annex to this contract.

Personal data processed in payment and subscription processes is subject to the Privacy and KVKK Policy at www.emlakbase.com/privacy. Card data is not stored by the Seller; it is processed by the payment institution iyzico in accordance with PCI-DSS standards.

For buyers who qualify as consumers, the Consumer Arbitration Committees at the buyer's place of residence have jurisdiction within the monetary limits announced by the Ministry of Trade, and the Consumer Courts have jurisdiction over disputes exceeding these limits. For disputes with merchant buyers purchasing the service for commercial purposes, the courts and enforcement offices at the Seller's location have jurisdiction.

By electronically approving the Preliminary Information Form and this contract at the payment step, the Buyer is deemed to have accepted all terms of the contract. The approval record (date, IP, version) is kept by the Seller and provided to the Buyer upon request.

Last updated: October 12, 2026.